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C: \ Business \ Helpdesk & Remote PC \ SupportPortal 3.5.1

SupportPortal 3.5.1 - Detailed description page

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Program ID: 11352
Downloads: 119
Size: 2832KB
License: Shareware [?]
Cost: $99.00 US
Last updated: 2013-11-11 update
Author: Escon Information Consulting
All programs by this author

Operating Systems: win2000 winserver
Size: 2832K
Release Status: update
Last Updated: 2013-11-11
Our Rating: Not rated yet...   Not rated yet...
Users Rating: Not Rated Yet     (total votes: 0)
Feedback: Report broken download     Report spyware [?]

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SupportPortal iconAJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A


Keywords: help desk software, helpdesk, service desk, support ticket software, web based, online, customer support, itil, sla, live chat, knowledge base, forum, downloads, news

Recent Changes: Solved security issues and added new themes

Install Support: Install and Uninstall

Supported Languages: English, Croatian, Czech, Danish, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Serbian, Serbo-Croatian, Spanish, Swedish, Thai

Additional Requirements: PHP, MySQL



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